Improving quality of our services, focusing on our customers’ needs and increasing their satisfaction are essential matters to Metalbark. We are aware of the fact that these factors contribute to the constant development and stability.
We always aim to meet the customer’s expectancies, which is our biggest success. Our quality policy can be fulfilled by realisation of following goals:
- Abiding PN-EN ISO 9001 Quality Managing System.
- Providing on-time deliveries.
- Choosing only certified suppliers who offer the highest quality of materials (ArcelorMittal, Salzgitter Mannesmann, ThyssenKrupp).
- Quality control and monitoring at all stages of production from fabrication to anticorrosive protection. Direct proximity and trust of the international galvanizing concern Zinq makes it possible to control the whole process of production comprehensively.
- Maintaining the highest standards of produced structures, deliveries and customer service.
- Setting challenging aims in developing our innovative production line.
- Increasing the quality of work conditions and environmental protection.
- Increasing skills and knowledge of our employees through training and systematic learning.
- Taking responsibility for maintaining a sustainable, environmentally- sound and socially beneficial company.
- Maintaining high quality of customer service which includes customer satisfaction assessment.
These principles help us improving the most modern production line in Europe, as well as the products we deliver to our customers. We measure our success in terms of customer satisfaction. We challenge others.
Everyone in Metalbark knows, understands and realises the quality policy and takes responsibility for effective implementation of it.
